One ecosystem.
The first AI AGENT for restaurant managers, hospitality job seekers, food producers, owners of bars, cafés, hotels, and clubs, and concert organizers
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About Townely
Townely automates the restaurant and hospitality industries with modern AI solutions. Find out what it can do in your city. Scroll down to see how it works.
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Food truck1 / 11
QR Order & Payment
This works not only in a food truck but also at the sun loungers of a beach bar, in a hotel room, or on a restaurant patio.
Guests scan the QR code on the table, browse the menu, order, split the bill, add a tip, and pay by phone. No app to install.
What do you get with Townely?
- Payment in 8 seconds, no staff needed
- Splitting the bill and tipping
- Google reviews after payment
Beach bar2 / 11
Point of Sale
Servers take orders on a mobile POS right at the sun loungers, and every order goes to the POS and the Kitchen Display System.
A mobile ordering system for servers, the kitchen, and the bar, connected to inventory, QR payments, and reports.
What do you get with Townely?
- Tableside ordering
- POS system and inventory
- Communication from table to kitchen
Hotel front desk3 / 11
Voice AI
An AI agent answers phone calls, responds to questions, and takes reservations for the hotel and restaurants.
A virtual AI employee answers the phone, takes and confirms reservations, and updates the calendar around the clock, 7 days a week.
What do you get with Townely?
- Calls answered 24/7
- Multiple calls at once
- Fewer no-shows
Farm outside the city4 / 11
Marketplace
Local farms and food producers sell eggs, cheese, wine, and more directly to restaurants.
An online wholesale marketplace that connects producers directly with restaurateurs. You order products from many suppliers in one cart.
What do you get with Townely?
- One cart, many producers
- No unnecessary middlemen
- Local products from farmers
HoReCa professionals5 / 11
Jobs Platform
Find staff for your hospitality concepts, from security guards and cooks to DJs and artists.
A platform that connects hospitality workers with employers, from the job posting to the staff schedule.
What do you get with Townely?
- Job postings and candidates
- Staff schedule and on-demand pay
- Training and master classes
Night club6 / 11
Tickets
The night club sells event tickets online, and guests in line have them on their phones.
Tickets and events in one system. Guests buy tickets online and get their confirmation on their phone right away.
What do you get with Townely?
- Online ticket sales
- All events in one calendar
- Automatic confirmations
Hotel rooftop7 / 11
Table Booking
On the rooftop, guests reserve tables and VIP booths online, and the team sees every reservation in one calendar.
Table and booth reservations in one system. Reservations come in from Google, Facebook, Instagram, and email.
What do you get with Townely?
- All reservations in one calendar
- Prepayments for reservations and VIP booths
- Automatic confirmations
Restaurant in an old townhouse8 / 11
Concierge AI
The restaurant in the old townhouse gets emails about company Christmas parties, First Communions, and family celebrations, and Concierge AI replies right away, asks for the details, and sends a proposal.
A virtual concierge answers emails about corporate events, parties, and group reservations. It asks for details, checks availability, and sends a proposal.
What do you get with Townely?
- Email replies within minutes, 24/7
- All the event details right away
- Proposal and tentative date in the calendar
Pizzeria9 / 11
Delivery
A courier sets off from the pizzeria with a pizza, while orders by phone, from the website, and from delivery platforms wait in one dashboard, together with drivers and delivery zones.
Delivery orders by phone, from the website, and from delivery platforms in one dashboard, together with drivers, routes, and delivery zones.
What do you get with Townely?
- All deliveries on one map
- Driver app and settlements
- Caller ID and orders from delivery platforms
Café with croissants10 / 11
Loyalty
At the café, guests collect stamps on a card on their phone: a QR code at the counter adds the card to their wallet, and every tenth coffee is on the house.
A loyalty card in Apple Wallet and Google Wallet: stamps, points, and rewards, offer notifications, and visit stats.
What do you get with Townely?
- Card on the phone, no app needed
- Stamps, points, and rewards
- Offers and reminders in the wallet
Townely office11 / 11
Web & App
Your restaurant's website now updates 24/7 whenever the menu changes, with no need to contact us – you can change everything yourself.
Your venue's own website and app: takeout, delivery and dine-in orders, online payments, points for regulars and local campaigns.
What do you get with Townely?
- Website and app under your brand
- Orders without third-party platforms
- Regulars order again
Ready for a change?
Switch on Townely at your venue.
We'll show you all the modules using your restaurant as an example. You can start with a 14-day free trial.
Phone+48 535 537 504
Emailtownely@townely.com
Trusted by: Chleb i Wino · X-Demon · Piano Bar Warsaw · La Maddalena · Dock19 · SISI Club