One restaurant calendar
Table Booking
Hotel guests and locals, reservations from every channel and confirmations sent automatically.
Townely for hotels. Restaurant, bar and events under one roof.
Table reservations for hotel guests and locals, a virtual employee who answers the phone around the clock, QR code payments and event ticket sales.
Challenges
Sound familiar?
Hotel guests and locals
The restaurant serves hotel guests and outside guests at the same time, and reservations come in from many channels.
Calls around the clock
Questions about tables come in at all hours, even when the restaurant is closed.
Events and themed dinners
Brunches, tasting dinners and concerts need tickets and prepayments.
Guests from abroad
Payment has to be easy for guests paying with a foreign card or by bank transfer, too.
How Townely helps
What Townely changes.
- One restaurant calendarReservations from Google, Facebook, Instagram, your website, the phone and walk-in guests.
- Virtual AI employeeAnswers reservation calls 24/7 on your venue's number and handles many calls at once.
- Pay at the tableGuests pay on their own phone with their favorite payment method and get a VAT invoice after entering their tax ID (NIP).
- Tickets and eventsBrunches, tasting dinners and concerts with tickets and prepayments.
- Online paymentsPayU handles cards, bank transfers, BLIK and international transfers.
Modules
The most popular modules.
Getting started
Three steps to start with.
Calls answered around the clock
Voice AI
A virtual employee takes and confirms table reservations at any hour.
Ticketed events
Tickets and prepayments
Brunches, tasting dinners and concerts sold in advance.
Resources
Guides for you.
AI in your venueThe restaurant phone: how many reservations you lose when nobody answersAt peak hours, the phone rings just when nobody has a free hand. Count your lost reservations, see how a virtual AI employee works, and find out what you must tell callers starting in August 2026.3 min readReservationsRestaurant no-shows: 9 ways to avoid empty tablesA guest makes a reservation, doesn't show up and doesn't cancel. The table sits empty at prime time. We've gathered ways to cut down on evenings like that, from confirmations to prepayments.4 min read
Questions
Frequently asked questions.
Can the virtual employee handle room reservations?
Voice AI arranges the date and time, confirms the visit or handles reservation changes in the Townely reservation system.
Can guests from abroad pay online?
Yes. PayU handles cards, bank transfers, BLIK and international transfers.
Ready for a change?