SISI Music Club: calls answered in every language

Music club · Wrocław

Many of the guests at SISI Music Club in Wrocław come from abroad. Calls are answered by Voice AI, which talks to everyone in their own language, and at the tables QR codes open the menu, tips, calling a server and VAT invoice requests.

At a glance

Key facts.

Venue

SISI Music Club, Wrocław

Modules

Voice AI, QR Order & Payment

Guests

Many guests from abroad

Rollout time

A dozen or so minutes

Key result

Calls handled in every guest's language

The story

Up and running in a dozen or so minutes

Rolling out Townely at SISI took a dozen or so minutes. The system runs in the browser, so there was no software to install on the venue's computers.

Calls in every language

SISI welcomes many guests from abroad. Voice AI answers calls and talks to each caller in their own language, so no conversation stalls at a language barrier.

A QR code at the table

Every table has a QR code. Guests scan it with their phone to see the menu, leave a tip, call a server or ask for a VAT invoice, without trying to catch a server's eye.

“We have many guests from abroad, and Voice AI talks to each of them in their own language. At the tables, QR codes take care of the menu, tips, calling a server and invoices.”

Modules

What SISI Music Club uses.

Resources

Guides related to this story.

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