Get your reservations in order
Table Booking
Bring reservations from Google, social media, the phone and your website into one calendar and turn on automatic confirmations.
Townely for restaurants. Full house, quick bill.
Reservations from every channel in one calendar, a phone answered around the clock, QR code payments, and a floor, kitchen and bar working from the same information.
Challenges
Sound familiar?
Empty tables at peak times
A guest makes a reservation, doesn't show up and doesn't cancel. The table blocks a spot you can't sell to walk-in guests.
Calls during peak hours
It rings when nobody has a free hand. A missed call often means a reservation at a competitor.
Waiting for the bill
The end of a visit means the server, a printout, the terminal and figuring out who ordered what. The table frees up too late.
Paper tickets in the kitchen
Paper tickets get lost and mixed up, and servers don't know what stage their tables' dishes are at.
How Townely helps
What Townely changes.
- One reservation calendarReservations from Google, Facebook, Instagram, your website, phone, email and walk-in guests.
- Prepayments and automatic confirmationsPrepayments via PayU and messages to the guest after every reservation and change reduce the number of empty tables.
- Virtual AI employeeAnswers calls around the clock, takes and confirms reservations and updates the calendar.
- Pay at the tableGuests scan a QR code, split the bill, add a tip and pay on their own phone.
- Orders straight to the kitchenThe server takes the order at the table, and the kitchen and bar see it right away at their stations.
Modules
The most popular modules.
Getting started
Three steps to start with.
Answer every call
Voice AI
A virtual employee picks up when your team has its hands full, and calls guests to confirm their visit.
Speed up the end of the visit
QR Order & Payment
A QR code on the table: guests split the bill, add a tip and pay on their own phone.
Customers
Venues working with Townely.
“After implementing Townely's software, we sped up customer service by 30% and significantly increased our revenue.”
Resources
Guides for you.
ReservationsRestaurant no-shows: 9 ways to avoid empty tablesA guest makes a reservation, doesn't show up and doesn't cancel. The table sits empty at prime time. We've rounded up ways to cut down on nights like these, from confirmations to prepayments.4 min readPaymentsSplitting the bill without stress: pay at the table, step by stepThe longest part of a visit is often waiting for the bill and the payment terminal. See how QR code payment works, how guests split the bill, and what changes for front-of-house staff.3 min read
Questions
Frequently asked questions.
How long does setup take at a restaurant?
Without online payments, the system is ready in 48 hours; with online payments, within 7 days. We set up the AI phone system in 2–4 weeks, depending on your current carrier.
Can I start with one module?
Yes. Modules work on their own or together, so you add more when your venue needs them.
Do guests have to install an app?
No. All it takes is a phone and the QR code on the table. Guests can also pay the traditional way with their server, by card or cash.
Ready for a change?